Writing what I should have been able to read
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Resume

My professional experience spans content creation, marketing in tech, and brand-building with and for entrepreneurs. 

Resume

Aleenah Ansari | LinkedIn | Medium

Writing & Content Strategy Experience

Product Marketing Manager @ Microsoft | Redmond, WA | Dec. 2021 - present

  • Partner with engineering to co-develop seller resources and customer-facing content (videos, case studies, social posts) to enhance business perception of Microsoft Edge as a secure enterprise browser

  • Grew awareness of web-grounded Copilot by partnering with engineering and research on developing marketing demos, on-demand videos, and blogs for Microsoft Ignite & Build 2023. Wrote scripts, ran dry runs, and edited on-demand videos based on customer and seller feedback

  • Empowered users to use web-grounded Copilot to be creative and productive at work by partnering with engineering and research to develop adoption kit materials (user training deck, videos, demos, email templates) that align with Microsoft’s content and brand guidelines

Writer and Video Producer @ Microsoft Inside Track | Redmond, WA | August 2019 - Nov. 2021

  • Grew Microsoft Inside Track blog engagement by 25% year over year through developing IT pro and end user storytelling content (e.g. blogs, video) and social media strategies that drive awareness and adoption of Microsoft products

  • Increased video watch time by 57% through SEO optimization of YouTube videos, pitching to relevant brand social teams, and developing relevant content based on customer needs and industry trends

  • Strategized and executed end-to-end video production by identifying stories for the editorial calendar, interviewing and coaching subject matter experts, writing scripts, and hosting on-camera segments

  • Aligned content with campaigns on security, digital transformation, and hybrid work with upcoming conferences and messaging from product, marketing, legal, and operations teams

  • Photo editing: Empowered experts to take high-quality photos with a consistent look and feel by creating at-home photoshoot guidelines

Writer & Content Strategist (Various Clients) | Jan. 2021 - present

  • Grew career coaching and freelancing writing business and secured new clients through free webinars as a lead magnet, career articles for Insider and Joysauce, and relationship building with business owners in Seattle and beyond

  • Empowered 400+ professionals, entrepreneurs, and students through 1:1 career coaching, webinars, and reviews with a focus on storytelling in the job search, personal branding, and highlighting transferable skills

  • Garnered 110k+ views on TikTok videos about BIPOC-owned small businesses, bookstores, travel, and entrepreneurship

  • Raised $12K+ to fund a photography memoir by spearheading digital marketing campaigns, identifying partner organizations, and driving website subscriptions

Storytelling Lead @ Gender Vender | Seattle, WA | January 2020 - January 2021

  • Drove product sales and increase awareness of woman-owned small businesses by conducting interviews, writing articles in the “How She Built This” founder feature series

  • Raised over $5,900 for girls and women in STEM by curating, socializing, organizing inventory, and delivering boxes of products from woman-owned businesses and donating the proceeds

Communications Intern @ The Center for Neurotechnology | Jan. 2019 - August 2019

  • Wrote long-form articles about neural engineering researchers and students, particularly researchers of color, non-traditional students, and women in leadership roles.

  • Translated complex concepts into compelling narratives that were accessible to any reader.

  • Published content on the Engage and Enable Blog, which were often amplified by the National Science Foundation, engineering departments at the University of Washington, and other research centers.

User Experience Researcher @ Alaska Airlines (Capstone Sponsor) | Jan. 2019 - June 2019

  • Assessed pain points and Alaska Airlines customer needs using surveys, interviews, and usability testing of a low-fidelity prototype for the flight change experience

  • Led content strategy, created a set of design principles that could be used by UX designers and program managers, and presented findings to key stakeholders at Alaska Airlines

Reporter and Editor @ The Daily of the University of Washington (UW) | Feb. 2015 - June 2019

  • Diversity beat reporter: Pitched, wrote, and edited 115 articles on communities who lift as they climb such as undocumented individuals, indigenous women, and students of color

  • Wellness section editor: Co-developed a new section of the newspaper and led a team of 10-15 writers who worked with experts in health and wellness across campus

Course Assistant @ UW Department of Human Centered Design and Engineering (HCDE) | Seattle, WA | Sept 2017 - June 2019

  • Provided detailed feedback on app prototypes, reflection essays, and research reports for a course on human-centered design

  • Facilitated student discussions during design sprints about potential consequences of designs, constraints, and strategies for creating accessible and sustainable products

Content Design Intern @ Microsoft | Redmond, WA | June 2017 - September 2017

  • Collaborated with researchers, designers, and developers to write UX copy for 20 scenarios in Cortana Show Me, an app that guided users through common Settings tasks on Windows devices

  • Defined a repeatable process for the voice and tone of Cortana Show Me by creating a style guide that aligned with Microsoft Voice principles and Microsoft support content

  • Analyzed metadata to create data-driven support text that addressed common customer queries.

  • Took initiative to self-publish LinkedIn and Medium articles about my experience as a woman of color and writer at Microsoft, which became integral resources for prospective employees and interns

Education

University of Washington (UW), Seattle

B.S. in Human Centered Design and Engineering & B.A. in Comparative History of Ideas (CHID) | Interdisciplinary Honors Program

Study Abroad: History, Memory, and Human Rights | Prague, Czech Republic | Sept. 2018 - Dec. 2018

Scholarships: CHID Research Scholarship, Mary Gates Research Scholarship, Ali Mojtahedi Engineering & Humanities Scholarship Recipient, Distinguished Alumni Senior Scholarship Recipient, CHID Emerging Scholars Scholarship Recipient

Programs: Design + Diversity Fellowship (2018 - 2019); Husky Leadership Certificate Recipient (2017)